Shipping Policy
At Boomerang Packaging Inc, we believe efficient delivery is part of a reliable customer experience. This policy outlines how we prepare, ship, and manage your order from checkout to arrival.
Our Fulfillment Approach
To improve efficiency and reduce unnecessary overhead, some of our products are shipped from carefully selected domestic and international fulfillment centers.
This model allows us to:
β Maintain competitive pricing
β Minimize excess inventory storage
β Improve distribution efficiency
β Deliver practical packaging solutions directly to customers
We focus on balancing speed, quality control, and responsible distribution.
1. Order Processing & Shipping Cost
Processing Time
Orders are typically prepared within 2β4 business days (MondayβFriday).
During peak shopping seasons or holidays, processing may extend to up to 5 business days.
Processing includes:
β’ Order verification
β’ Quality inspection
β’ Secure packaging preparation
You will receive a confirmation email once your order has been shipped.
Shipping Fee
We offer a flat shipping rate of $5.99 per order, regardless of order size or destination within our supported regions.
2. Estimated Delivery Time
Delivery time depends on destination and carrier logistics.
| Region | Estimated Transit Time |
|---|---|
| United States | 8β14 Business Days |
| Canada / UK / Australia | 10β16 Business Days |
| Other International Locations | 14β21 Business Days |
Please note:
Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or customs processing.
3. Tracking Information
Once your order leaves our facility, you will receive an email with tracking details.
Please allow 1β3 business days for tracking updates to appear after shipment confirmation.
It is normal for tracking information to take time to activate while packages are in transit.
4. Customs & Import Duties (International Orders)
For international shipments, orders may be sent under DDU (Delivered Duty Unpaid) terms.
This means:
β’ Import duties, taxes, or customs fees (if applicable) are the customerβs responsibility
β’ Customs clearance timelines vary by country
β’ We are not responsible for delays caused by customs authorities
Most small household packaging items typically clear without significant fees, but regulations differ by region.
5. Address Changes & Order Adjustments
Because we begin preparing orders quickly, changes must be requested promptly.
If you need to modify your shipping address or request cancellation, please contact:
within 12 hours of placing your order.
Once an order has entered the fulfillment stage, changes may no longer be possible.
6. Damaged or Lost Shipments
We stand behind our service.
If your order arrives damaged:
Please email us within 72 hours of delivery and include clear photos of the package and product. We will arrange a replacement or appropriate resolution.
If your package is confirmed lost by the carrier:
We will provide a replacement shipment at no additional cost.
Company Information
Boomerang Packaging Inc
15401 Vantage Pkwy W STE 116
Houston, TX 77032
United States
Phone: (281) 590-5163
Email: service@cacaplus.com
We appreciate your trust in Boomerang Packaging Inc.
Our goal is to deliver dependable products β and a smooth experience β every time.